XPS

Last reply by 07-16-2021 Unsolved
Start a Discussion
1 Copper
1 Copper

XPS 15 9560 can't boot

I had a XPS 15 9560, can't boot up, sometime power button not working, but the battery indicator is blinking, white and yellow
Replies (2)
3 Argentum

Hi JoeMahh,

You can check the Led blinking pattern to understand what can be causing the issue.

The patterns are listed below for XPS 9560.

Amber White

2
1
CPU failureReplace the system board.
2
2
System board failure (included BIOS corruption or ROM error)Flash BIOS to the latest version. If the problem persists, replace the system board.
2
3
No memory or RAM detectedConfirm the memory module is installed properly.
If the problem persists, replace the memory module.
2
4
Memory or RAM failureReplace the memory module.
2
5
Invalid memory installedReplace the memory module.
2
6
System board or chipset errorReplace the system board.
2
7
LCD failureReplace the LCD.
3
1
CMOS battery failureReplace the CMOS battery.
3
2
PCI or video card or chip failureReplace the CMOS battery.
3
3
Recovery image not foundReimage the system.
3
4
Recovery image found but invalidReimage the system.

Dell-Parnoshree C
Social Media Support
#IWork4Dell
Dell Support Videos
Drivers and Downloads
Driver order

2 Bronze
2 Bronze

You have to unplug the battery before replacing the RAM modules.

I struggled a lot but that solved the issue.

Top Contributor
Latest Solutions