XPS 15 9560, won't charge

1.  Run diagnostics via F12

2.  Try charging thru USB-C (thunderbolt) port.

I wonder what model XPS-15 laptop it is?

The RTC errors (even after replacing CMOS coin-like battery) is troubling. Did you default/reset BIOS afterwards? If not, do so. Did you check it's voltage before installing?

Maybe try a different AC-Adapter. I thought most XPS-15 models have a place inside BIOS that shows if proper AC-Adapter is connected (I think it has to be working to show it). Also, there should be a place that shows run-battery health.

@Rozema ,

I just edited and added another tip. 

The system is not recognizing the main battery.  You may want to see if your battery supplier will replace it under whatever warranty they provided.

If a replacement battery is also not recognized (and particularly if that's what happened to the original battery as well), it likely means you have a problem with the mainboard.

Thanks for helping!! Update

I restored the BIOS settings. Now the "time and date not set" error is gone. 

I did not check the voltage of the CMOS. It should be 3V

This week I will visit a friend with a AC adaptor which I will try. 

If that does not work, I will first replace the AC jack.

I ran the diagnostic mode and got these screens:

The new battery you got may not be genuine Dell batt for that model, therefore not recognized.

the 130w ac adapter you are using is good, therefore no need to replace it. Thus also means the DC jack is good.  Your problem is the battery itself.

It does look like your battery failed the diagnostics test.  At diagnostics screen, hit Esc key twice, it would pause the test, click on right arrow at bottom right of screen bring you to advance display.  System health tab will display your battery and AC adapter with voltage info.  Configuration tab will tell you more about battery cycle, mfr date and health. 

For privacy, try to make change to your post but it passed the allowed time, requesting Mods to remove service tag info for you (in picture).

Many error code 2000-0131 issues can be resolved by reset, reseat, replace the battery.  Worse case could be mobo issue as indicated by other member.

I would hold off on the AC jack replacement as it's a low possibility of the cause.

You certainly are welcome.  Post back the progress, it may help others with same issue.

Tried another AC adaptor of a friend. This did not work.

This week I will call the Dell Technical Support. Having a feeling it is the MotherBoard

UPDATE

Not solved yet. Had a technician on site. Replaced the motherboard and DC jack. Problem not solved yet. BIOS reset and firmware update. Still nog working. Replaced battery again. Still not working.

Technician reported back to Dell. They will call me for the next step.