6 Posts
0
5489
Re: XPS 15 9570, 4K LCD, Netflix, YouTube issue
Hello everyone I'm experiencing a very annoying issue while playing movies from Netflix and Youtube.
In this picture I took it's actually still acceptable. I sometimes can see almost nothing. The different shades of black have some magenta and other colors in them.
What could it be? Thank you in advance!
TORM3NTO
6 Posts
1
July 18th, 2019 17:00
UPDATE:
After doing some research online, I found out that by opening the Intel Graphics Control Panel and just moving the color gamma from Vivid to Natural and back to Vivid again, the color gamma goes back to normal and it did!
DELL-Jesse L
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16.7K Posts
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July 19th, 2019 05:00
TORM3NTO,
What is the model of the monitor you are using on the laptop?
DELL-Jesse L
Moderator
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16.7K Posts
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July 19th, 2019 08:00
TORM3NTO,
Click the link below to update the Intel Graphics.
xps 9570 Drivers
TORM3NTO
6 Posts
0
July 19th, 2019 08:00
Hello,
Sorry I meant that my XPS 15 9570 has the 4k touchscreen.
DELL-Jesse L
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16.7K Posts
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July 22nd, 2019 10:00
F J
1 Message
0
August 26th, 2019 15:00
Thanks, I had the exact same problem and by your help it's been fixed.
AHUNAR
3 Posts
0
November 15th, 2019 07:00
Please how did you fix it. I'm having the exact problem
Oliver97
3 Posts
0
November 25th, 2019 18:00
Hi,
I have the exact same problem. While there is a temporary fix to this as described earlier, I have not found a permanent solution. All my drivers are up to date.
Can you help?
Thank you