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Re: XPS 15-9570, Audio crackling and popping

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You can solve this issue by uninstalling your audio driver and reinstalling it. use this link 

https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=fmm28&oscode=wt64a&produc...

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Re: XPS 15-9570, Audio crackling and popping

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@haminya wrote:

You can solve this issue by uninstalling your audio driver and reinstalling it. use this link 

https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=fmm28&oscode=wt64a&produc...


I'll give this a try tonight.  I installed BIOS update 1.8.1 last night and it did not fix the audio issues.

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Re: XPS 15-9570, Audio crackling and popping

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The latest Realtek driver update fixed it for me! Thanks @haminya for posting yesterday.

This is an "urgent" update that was released yesterday, 4/8. I still need some longer term testing but so far so good! Fingers crossed.

https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=fmm28&oscode=wt64a&produc...


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Re: XPS 15-9570, Audio crackling and popping

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Thanks for the link Wooglin.  I tried this update and it seems to have taken cared of the crackling and popping.  Not sure if its just my imagination, but the sound seems low compared to the crackling and popping.  I feel I have to raise the volume up higher than usual.  

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Re: XPS 15-9570, Audio crackling and popping

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@Wooglin wrote:

The latest Realtek driver update fixed it for me! Thanks @haminya for posting yesterday.

This is an "urgent" update that was released yesterday, 4/8. I still need some longer term testing but so far so good! Fingers crossed.

https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=fmm28&oscode=wt64a&produc...



Can anyone confirm that this driver works? I'd like to get more opinions before installing another driver that might destroy my audio again.

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Re: XPS 15-9570, Audio crackling and popping

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I've had some standard dell updates just recently. For some reason crackling seems to have gone, but my sound quality deteriorated A LOT. Anyone else having an issue like this? Especially bass sounds very unbalanced and sound goes up and down randomly...

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Re: XPS 15-9570, Audio crackling and popping

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I had the same problem that's been mentioned on this entire thread since I bought this laptop around October last year, it noticed it hadn't happened for while (a few weeks) but now I have a continuous base level rumbling with occasional crackles and pops that doesn't go away from restarting.

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Re: XPS 15-9570, Audio crackling and popping

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Tried a bunch of things to fix this issue with my 9570 but nothing worked - until I found this link:

https://www.reddit.com/r/Dell/comments/6nt3ch/kevin_shroffs_modded_realtek_audio_drivers_for/

Following this also removes the Maxx Audio bloatware and it's a good idea for anyone using their XPS for music production since it gives a much flatter, more natural sound - unless you install EqualizerAPO or Viper. Better to have the option than not tho!

Latest version and slightly updated instructions here, currently 3.02: https://github.com/kevinshroff/KSMRD-Modded-Realtek-Audio-Drivers

Make sure you have your BitLocker Recovery Key handy if using it - Windows will ask a few times while you have Secure Boot disabled during installation.

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Re: XPS 15-9570, Audio crackling and popping

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I had to do this to get EqualizerAPO working: https://bradshacks.com/fix-equalizer-apo-windows-10/

So much better than the standard Dell driver + Waves.

Capture.PNG

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Re: XPS 15-9570, Audio crackling and popping

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Frank Azor from Dell said on twitter that a Bios update to be released in the first week of May will virtually eliminate DPC latency problems. Let´s wait and see: https://twitter.com/AzorFrank/status/1119098780731576320