EDIT: FIXED!- It was the programs not the mic 🙂
I just got my XPS 15 9570 in the mail a few days ago. I love it! It meets all my expectations EXCEPT the mic is giving me a lot of problems. It works alright, not great, just alright if I dont have anything else open besides the program I am using to talk. The only issue is it is horrible while I have anything else open! If I open youtube, a game, etc while talking to friends the mic begins to stutter, skip, glitch, lag, and sound robotic. My friends say they can barley understand me! What should I do? Please let me know if anyone here has any suggestions.
Summary: Mic quality is mediocre during normal use BUT when I begin to use it while watching videos, gaming, or multitasking the quality is awful and it stutters and lags.
Thanks guys and gals
Solved! Go to Solution.
I too have this problem of gargled or robotic laggy sounding voice using the laptops mic. I use Slack, Google Hangouts and Zoom conferencing all with same issue. It's the laptop. It's fine when I put on a headset.