XPS

Last reply by 10-06-2018 Solved
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XPS 15 9570, Touchscreen doesn't work when lid is closed

I am having this weird issue on my Dell XPS 15 9570 where the touchscreen doesn't work after I close the lid. If I reboot, the touchscreen works just fine, but as soon as I close it, it ceases to work. This happened after I updated to the latest BIOS, but I'm unsure whether this is the issue or not. I already reinstalled Windows, so that's not the problem. This is a very annoying issue, especially considering that I bought the more expensive model for the touchscreen. Any help is appreciated! If you know of a solution, please reply to this post or DM me on Discord at Topik#0001

Thanks!

Replies (11)
3168

Dell just released BIOS 1.5.0, and one of the fixes is the "Fixed the issue with touch screen where it malfunctions after closing and opening the lid". I think SupportAssist and Dell Update are always a bit late to offer the newest updates.

1189

Thanks for the heads up this appears to have fixed it for me :Yes:

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