XPS

Last reply by 01-22-2020 Unsolved
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10294

XPS 15-9570, bring back the 78°C GPU set point

I am requesting that Dell brings back the previous 78C set-point for GPU throttling.  Setting the GPU to throttle at 74C is just way too low and doesn't allow the 1050ti to run at reasonable rates.  If Dell won't allow this, then allow us to go back to bios 1.3.0 or 1.2.2 so we can use our laptop. 

Replies (63)
2107

I don't think Frank is going to respond to my twitter question, lol.

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2 Bronze
2112

1.2.2 verios is the one with 78C limit not the 1.3.0 (which has 74/75 limit).

2075

Odd that it wasn't noticed until 1.3.1.  Anyway Dell only has a couple of weeks to make this right before I return my laptop. 

2009

I don't think they will fix this one. I believe they intentionally did this and they don't care about technical customers.

1923

I have an amateur question. What happen if I restore my XPS 9570 to factory settings or to an earlier copy of my system, will the BIOS also return to its factory setting version / earlier copy version?

I'm asking this because it seems that BIOS 1.2.2 doesn't have this problem, an the one that I'm having:

https://www.dell.com/community/XPS/Laptop-not-using-NVidia-GPU-BIOS-related-GPU-bug/m-p/6212789#M201...

 

1911

Resetting your system to factory settings or restoring windows will not change your bios version. 

1828

Dell closed my case and was happy to report my issue was resolved?  What?  No it was not resolved.

2156

Dell doesn't seem to really care about the GPU issues with the 9570:

https://www.notebookcheck.net/Dell-denies-that-the-XPS-15-9570-may-have-a-BIOS-related-GPU-issue.366...

2129

Well I ordered a Lenovo X1 Extreme that will take 2 weeks to ship out to me.  If Dell can't fix the bios by then I'm going to return it.

2091

New bios is out but it doesn't fix any of the issues with the GPU.  Way to go Dell.

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