XPS

Last reply by 04-25-2020 Solved
Start a Discussion
40263

XPS 15-9570, color banding issue

Recently got this xps 15, but am dissapointed by the ridiculous amount of color banding on the monitor. All the blacks are pixelated and crunchy. How do I fix this?

Labels (4)
Solutions (2)

Accepted Solutions
23169

Hi all,

I have XPS 7590 with 4K IPS Touch Screen and exactly the same issue from the day I bought it.

The way to fix it:

- Close or uninstall Dell PremierColor;

- In the "Intel Graphics Command Centre" go to "Display --> Color --> Restore to Original Colours".

I still think it could be better, but now I can leave with it.

Hope it helps to the others.FastStoneEditor1.jpg11.jpg222.jpg

View solution in original post

18928

Hey everyone!
After a year of having this issue and playing with the color gammut  setting slider in Intel Graphics control panel I finally found an solution which works after restart and all the latest updates and Bios.
Issue was coming from Dell Premier Color and here are the steps I followed from this post by @Anonymous :

1. Remove Dell Premier Color

2. Set color profile to Premier Color sRGB 6500 or Premier Color Adobe RGB 6500
Control Panel -> Color Management: add the color profile and set as default

3. Open Intel Graphics Command Center and reset the colors to default
Display -> Color-> Reset Original Colors


Hope that can help

View solution in original post

Replies (193)
2 Bronze
2 Bronze
21415

I am having the same problem

2 Bronze
2 Bronze
21377

I've had the xps 15 9570 for a few months now and the banding has made watching video on this expensive 4k screen almost impossible.  I'm not a very techie person so I hope there's a fix for this issue

2 Bronze
2 Bronze
21336

Same issue here on my XPS 15 9570 FHD display and latest Intel drivers (26.20.100.6952).

Tried several solutions like dis-/enabling Dell Prmier Color, en-/disabling hardware support in Chrome, installing older drivers for Intel 630 UHD graphics and going back to latest.

The only thing that helped removing color banding was completely uninstalling Intel graphics drivers. But then you cannot adjust brightness with the brightness switches on the laptops keyboard.

@Anonymous: HELP PLEASE!

 

Michael

3 Zinc
9436

Such problem were occasionally appearing with older XPS 15 models, sometimes referred to as the "black-levels" problem. Namely, the issue was most obvious with a test chart for black levels like 

https://www.rtings.com/images/test-materials/2015/101_Brightness.png

http://www.relaxvideo.hu/black.png

http://glennmessersmith.com/images/adjust.htm

The issue seem to have been caused by certain versions of the BIOS, the Intel video driver, or specific combinations of the two. So try reverting either that was updated before the issue started...

9402

AbsolutelyRightSir,

 

Apologies for the issues you are facing with the computer. Click here to update the system bios as well as your video card drivers.

 

 

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag

9359

AbsolutelyRightSir,

 

Did updating the bios resolve the issue?

 

 

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag

9353

I'm having the exact same problem.

Huge color banding issues especially in darker areas.

Dell please fix this ! I use my laptop for photo & video work

8175

AbsolutelyRightSir,

 

Did updating the bios resolve the issue?

 

 

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag

9223

I already was an BIOS 1.12 and latest INTEL graphics drivers, so: NO, DRIVERS & BIOS DID NOT SOLVE the issue.

But I uninstalled Dell Premier Color completely and this brought me a much better video quality concerning the blacks.

NOT PERFECT I have to say, but better, I still see banding and harsh gradients in my images in the dark areas of images and videos.

Latest Solutions
Top Contributor