6 Posts
6
41499
XPS 15-9570, keyboard skipping keys
Hi,
I saw the post about the XPS 13 9370 having this same issue. I'm also experiencing it with my XPS 15 9570. It looks like a BIOS update fixed it for that machine. Do we know when there will be an update for the 9570 o address this issue?
Thuan Nguyen
3 Posts
0
August 5th, 2019 17:00
**bleep**
I bought a laptop last month. I worked fine until I bought an external dell monitor. Whenever I plugin the monitor, I cannot type the same letter fast. "Dell" turn into "Del", or "Hello" turn into "Helo".
It worked again after I unplug the monitor.
Swerving
19 Posts
0
August 29th, 2019 12:00
lan1991008
146 Posts
0
August 30th, 2019 01:00
please email @robert p to get solution
Swerving
19 Posts
0
September 14th, 2019 01:00
minsam
105 Posts
0
September 15th, 2019 00:00
1. In this case, you can try to insert a keyboard first. If there is no problem with the external keyboard, then it is a keyboard problem. 2. Check if there is a problem with the touchpad.
ddbeagan
3 Posts
0
September 20th, 2019 08:00
ddbeagan
3 Posts
0
September 23rd, 2019 05:00
I have been running at less than the maximum display resolution. I changed it to the maximum resolution and viola, no more skipping issue. We will see if this fix holds up.
Windows 10 version 1903.