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XPS 15 - 9570
Bought a Dell XPS 15 - 9570 a few months ago. Had a lot of issues with the touch pad as it would become unresponsive and would even click randomly itself. Dell sent a technician to replace it, as well as the motherboard. Now the Laptop will occasionally freeze for seconds at a time. The problem would go away after restarting, closing the laptop, or waiting for minutes. Any ideas what may help?
Mary G
2 Intern
2 Intern
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20.1K Posts
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January 13th, 2020 13:00
Contact support for warranty service again. This is a user to user forum with moderators.
https://www.dell.com/support/incidents-online/us/en/19/contactus/Dynamic?spestate?ref=contactus
DELL-Cares
Moderator
Moderator
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25K Posts
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January 14th, 2020 13:00
Hi,
Greetings!
I understand that you might be busy, and hence, you are not able to get back to us. Please drop me a message when you are ready to continue the conversation. We want to resolve the reported issue as soon as possible.
-Vivek