razvi
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XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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I've installed the latest Insider preview of 20H1, build 18875. Happy with it for a full day, but... Whenever my XPS isn't used for a couple of minutes, I get a green screen of death. Regardless of video drivers version, or battery/charger. I'll post a pic as soon and the detailed error message, as soon as it happens again. Looking for other owners with the same setup and issue in order to troubleshoot and raise it with Microsoft and Dell support.
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razvi
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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Currently running on latest Adrenalin 19.5.2 (manually installed both driver and control center) and 20H1 18898, issue gone.

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razvi
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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IRQL_NOT_LESS_OR_EQUAL Nothing else.
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razvi
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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IRQL_NOT_LESS_OR_EQUAL Nothing elseIMG_20190416_171434.jpg

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Saltgrass
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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I see folks refer to Green Screen failures. Is that supposed to be the same an the prior Blue Screen of Death and are you getting dump files? I cannot see your attachment yet but it should show up in the next couple of hours.

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

razvi
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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Blue is now green if you're on the Insider builds, yes. I do get minidumps, with a reference to a failure in: ntoskrnl.exe+3d4f69 fffff805`74600000. With various versions of Radeon drivers, I was only able once to get a different failure: atikmdag.sys+14f0a9 fffff805`8bef0000 Couldn't find anything useful with WinDbg. Am I the only one on this forum testing Windows 20H1 on the 9575 2-in-1 ?
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Saltgrass
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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If you look at WinDbg it will have two "BlackBoxed" areas.  Sometimes those will indicate a device which could be involved.

It does appear, from your comments, an ATI video card is involved.  Possibly the driver being used needs to be updated beyond what you might get from Dell.

I could also be related to a Catalyst control center or whatever utilities that card would use.

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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razvi
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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@Saltgrass So much research into this, I'm quite good on decrypting the debug files now, but nothing of use there.

 

A newer Insider version of 20H1 is out (18885), installed and fixed the problem. For now, just left it running with the default Radeon driver from Intel (18.2.2 iirc). I will update after a few days to latest ATI generic package, driver-only first (18.4.3 was just released last week), and add the Control Center later on if no green screen. 

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razvi
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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Currently running on latest Adrenalin 19.5.2 (manually installed both driver and control center) and 20H1 18898, issue gone.

View solution in original post

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razvi
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Re: XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1

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Build 18908 (20H1) now and still good.
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