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XPS 15 9575 2-in-1 restarts in Windows 10 Insider 20H1
I've installed the latest Insider preview of 20H1, build 18875. Happy with it for a full day, but... Whenever my XPS isn't used for a couple of minutes, I get a green screen of death. Regardless of video drivers version, or battery/charger. I'll post a pic as soon and the detailed error message, as soon as it happens again. Looking for other owners with the same setup and issue in order to troubleshoot and raise it with Microsoft and Dell support.
razvi
41 Posts
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May 28th, 2019 04:00
Currently running on latest Adrenalin 19.5.2 (manually installed both driver and control center) and 20H1 18898, issue gone.
razvi
41 Posts
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April 16th, 2019 09:00
razvi
41 Posts
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April 16th, 2019 09:00
IRQL_NOT_LESS_OR_EQUAL Nothing else
Saltgrass
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April 16th, 2019 13:00
razvi
41 Posts
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April 18th, 2019 06:00
Saltgrass
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April 18th, 2019 10:00
If you look at WinDbg it will have two "BlackBoxed" areas. Sometimes those will indicate a device which could be involved.
It does appear, from your comments, an ATI video card is involved. Possibly the driver being used needs to be updated beyond what you might get from Dell.
I could also be related to a Catalyst control center or whatever utilities that card would use.
razvi
41 Posts
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April 30th, 2019 01:00
@Saltgrass So much research into this, I'm quite good on decrypting the debug files now, but nothing of use there.
A newer Insider version of 20H1 is out (18885), installed and fixed the problem. For now, just left it running with the default Radeon driver from Intel (18.2.2 iirc). I will update after a few days to latest ATI generic package, driver-only first (18.4.3 was just released last week), and add the Control Center later on if no green screen.
razvi
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June 5th, 2019 04:00