XPS

Last reply by 07-13-2021 Unsolved
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2 Bronze
2 Bronze
803

XPS 15 9575 2-in-1, windows 11

I checked Dell computers tested for upgrade to Windows 11 shown that XPS 15 9575 was listed in the tested list.

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However, when I check using PC Health Check application by windows, it showed that the PC cannot run Windows 11.

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Is my model cannot run Windows 11?

Replies (6)
7 Gold
772

My first guess would be that TPM is not enabled in the BIOS. I have a 6 month old self built and at first it came back as not able to run Windows 11. I enabled TPM and all was well.




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Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430
768

That's the first thing I looked and on mine it is enabled. I guess it is a problem with Microsoft's app.

2 Bronze
2 Bronze
685

No, its the CPU that is not supported.

678

If so that would almost be contradictory. The system has an 8th generation CPU and is on the Dell list as having successfully tested for Windows 11. I expect that when MS releases the newest version of their health app it may come back as compatible. I would think that possibly UEFI or Secure Boot may be the culprit but everything is so up in the air now that it's best to wait until MS gets the required specs locked down.




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430
3 Zinc
668

Download and run this app. It at least tells you what Windows 11 does not like.

https://github.com/rcmaehl/WhyNotWin11/releases

JohnD

2 Bronze
2 Bronze
649

I having the same issue

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