Click my name and private message me the XPS 15-9575 service tag number.
* The AC power adapter must be connected to the laptop * The laptop is not connected to any dock * Disconnect all external devices (USB drives) from the laptop * Download/Save the BIOS file to the Windows desktop * Close all unnecessary software applications (Steam, Anti-virus, etc. ) * Find the saved BIOS file on the Windows desktop * Right click the file and choose, "Run as administrator". Note, you do not need to "extract" the file. Just run it * Follow the prompted instructions. The laptop will reboot on its own * Once back into Windows, restart the laptop
Hi, I downloaded the file again and did exactly as suggested but still the bios does not install.
I reboot the machine and the only difference is that when it boots back into Windows, the fans are on full blast. I have to reboot again to turn them off.
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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April 19th, 2019 05:00
Started your own thread.
Click my name and private message me the XPS 15-9575 service tag number.
* The AC power adapter must be connected to the laptop
* The laptop is not connected to any dock
* Disconnect all external devices (USB drives) from the laptop
* Download/Save the BIOS file to the Windows desktop
* Close all unnecessary software applications (Steam, Anti-virus, etc. )
* Find the saved BIOS file on the Windows desktop
* Right click the file and choose, "Run as administrator". Note, you do not need to "extract" the file. Just run it
* Follow the prompted instructions. The laptop will reboot on its own
* Once back into Windows, restart the laptop
What happens?
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
0
April 19th, 2019 07:00
The service tag number you provided shows as being back at Dell with no warranty attached to it. From whom did you purchase this XPS 15-9575?
psbeau
2 Posts
0
April 19th, 2019 07:00
Hi, I downloaded the file again and did exactly as suggested but still the bios does not install.
I reboot the machine and the only difference is that when it boots back into Windows, the fans are on full blast. I have to reboot again to turn them off.
Thanks