Nathan J
1 Copper

XPS 15 Battery Drain while Shut Down (solutions on forums Haven't worked)

I have disabled connected standby on the dell registry, disabled fast start-up, and disabled sleep. However, completely randomly my battery drains to around 5% within minutes. The process normally starts like this: I turn on my computer where I see the Dell circle, then I log in, my battery is around 90% and it says that I have 1 hour and some minutes, and then after a minute, the battery time either changes into 5 -8 hours or it just gets to 5%. I downloaded a battery report for an example of this problem and it's attached. The report says that 67% of the battery was drained within a minute. I would appreciate any help! 

https://docs.google.com/document/d/1NV3Yo3Z1zLXlGEJfMP8wSLNQiDct_JuKC8O6VQkKXjY/edit?usp=sharing

 

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1 Reply
Mary G
7 Thorium

Re: XPS 15 Battery Drain while Shut Down (solutions on forums Haven't worked)

What exact model laptop and how old is the battery? If it is over 1.5 - 2 years it is near end of life needs to be replaced. 

Read this-- https://www.dell.com/support/article/en-us/sln128667/dell-laptop-battery-frequently-asked-questions?...

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