Unsolved
4 Posts
0
2191
XPS 15 Graphics card Nvidia GeForce 1050 cant access control
OK - no too impressed received my nice new shiny XPS15 only 2 days ago & spent 2 days trying to get access to NVIDIA control panel. The computer sees it in Device Manager & I have a little green icon in settings but if I click on this nothing happens :-( Have deleted & updated drivers several times, done BIOS updates etc. but still no joy. Has anyone else had this problem... can't believe I have spent so much on a laptop & it has these problems... Any help really appreciated. I have submitted a request through DELL support but just keep getting told to update drivers, bios, chipsets...
Thks, John
cruzlite
4 Posts
0
September 18th, 2018 08:00
John,
I had same issue...
Perhaps this thread will help...
https://www.dell.com/community/XPS/Hybrid-vs-Optimus-Graphics/m-p/5707715#M3570
[I can now access nvidia control panel]
d
john_star_man
4 Posts
0
September 19th, 2018 03:00
Hi Cruzlite,
Many thanks for that and the link. OK I went direct to GeForce drive page & downloaded 399.24 driver for Win 10 Pro and have tried to install & I get an error saying it is not compatible with my version of windows.. which is weird? so still stuck & don't know what to do. I'm running latest version of 10 pro 10.0.17134
Thanks again for help - John
cruzlite
4 Posts
0
September 19th, 2018 21:00
can only speculate...but my guess is...
your 9570 came loaded with pro...popssibly a 'core' version...
pick up a 'retail' version...[usb]…
do a 'clean' install... change the key [in settings]…
attempt install of nvidia v399.24...
that is what I did, [but my 9570 came with home]…
???
d