Highlighted
castore
Copper

XPS 15 Touch pad raises and i cannot click any more

Hi all, my 4 year old XPs 15 is still doing its Job fine. 

But my touchpad raises, meanwhile i can look under the touchpad.

The functionality is restricted, because i cannot click the Buttons of the touchpad any more.

I have read that this may be caused by the battery pack.

Is there a solution which let's me use my XPS some more time?

Any help or suggestions welcome 

Labels (2)
Tags (2)
0 Kudos
1 Reply
ejn63
Diamond

Re: XPS 15 Touch pad raises and i cannot click any more

Get the battery out of the system before it swells so much that it destroys the chassis.  It's best to also get it out of your home or office before it causes a fire.

Also note that Dell is replacing some of these in the XPS 9550 even out of warranty, so contact Dell to see if they'll replace the battery.

Service manual:

http://www.dell.com/support/home/us/en/04/product-support/product/xps-15-9550-laptop/manuals

0 Kudos