Start a Conversation

Solved!

Go to Solution

19583

July 10th, 2020 16:00

XPS 17 9700 Significant Battery Drain Issue

Many Redditors and XPS 17 owners with the 4K, 2060maxQ, 10875H units have discovered significant battery drain under heavy load. 

As noted by Notebookcheck, a highly reputable laptop review source: "Dell have clarified with us that they will be investigating the 130 W AC adapter power supply. The adapter should be able to provide 130 W of power to the laptop instead of the ~105 W maximum that we are recording. Thus, while the slow battery discharge rate may be normal when running demanding loads, it may be faster than what Dell was initially anticipating."

Link:

https://www.notebookcheck.net/2020-Dell-XPS-17-9700-facing-worrying-charging-issues-drops-from-100-percent-to-65-percent-battery-while-recharging.480923.0.html

Can you please confirm that this ~105W maximum being recorded by all XPS 17 owners is a problem that will be addressed? Many of us will be either cancelling our orders or returning the units unless it is addressed and fixed. 

Thank you

18 Posts

August 25th, 2022 07:00

anyone tried a WD19DC instead of WD19TB? just wondering because this really fails!

No Events found!

Top