XPS 17'' 9710

@aleangiulli  I don’t know what problems you’re referring to, so I can’t say whether they've been fixed. But since I don’t know the 9710 very well, I might not be able to answer that question even if I did know what problems you were asking about. I also don’t know when the replacement system will release.

I personally would not recommend the XPS 17 in general simply because of its use of Dell Hybrid Power under heavy load, which entails draining the battery as an auxiliary power source even while connected to power. That imposes unnecessary wear and tear on the battery and will lead to throttling when the battery level is too low to allow that. I would rather have a system that comes with a power supply it actually needs. Now that the USB PD 3.1 spec defines power output levels up to 240W, maybe the next XPS 17 will have a better power supply, but I don’t know.

Hello @jphughan and thanks for the reply.
I need a 17 '', the 15 is too small.
if for the 17 '' I use a dock station that supplies many watts?
does this solve the problem? (Dell Hybrid Power)

@aleangiulli  The XPS 17 uses a 130W power source, just like the XPS 15 you have, so the same power adapters and docks will work the same way. It will NOT solve Dell Hybrid Power. The problem is that Dell doesn’t have a way to get more power into that system. What they SHOULD have done in my opinion was add a traditional barrel-style AC adapter connector and then included a 180W adapter. But they didn’t do that, and I guess they couldn’t get more power over USB-C at the time, but the new USB PD 3.1 spec should help with that on new systems. But it won’t help existing systems.

@aleangiulli  I don't have any thoughts beyond what I've already shared in my PM and again in my earlier reply.

@jphughanthe 9710 model was released in July 2021, so I believe not before next July !! what do you think about it?

@aleangiulli  As I said in my PM, I have no idea. Normally it’s about once per year, but supply shortages may slow down new products launches, so who knows.

@jphughan OK! I got it.
so the only solution is to wait for the new models? when do you think we can buy them?

@jphughan i think i take this support too, i hope it is good for the WD19TBS

https://www.dell.com/it-it/shop/kit-di-montaggio-per-docking-station-dell/apd/575-bbiv/accessori-pc

@aleangiulli  The docks that work for your XPS 15 9500 would work exactly the same way for your XPS 17 9710.  So you'd want either the WD19/WD19S 180W w/ 130W PD (not the 130W w/ 90W PD version) or the WD19TB/WD19TBS, which only comes as 180W w/ 130W PD.

@jphughan 

models without S no longer sell, for example I searched for the WD19TB but they no longer sell it.

so the choice falls on WD19S or WD19TBS, the price difference is 60 euros so better take the WD19TBS which also has Thunderbolt.

@aleangiulli  You should have kept the dock.  If the dock you had with the XPS 15 9500 worked for you, then you should probably just buy another one of those.  Otherwise:

• If you would be ok with a dock that would only be able to run single 4K 60 Hz or dual 2560x1440 60 Hz and do NOT need to connect Thunderbolt devices to the dock such as an external GPU or an actual Thunderbolt storage device, then the WD19 or WD19S 180W would be fine.
• If you want a dock that would be able to handle dual 4K 60 Hz or triple 2560x1440 60 Hz and/or want to be able to connect Thunderbolt peripherals to your dock, then you'll want the WD19TB or WD19TBS.

The difference with the "S" models compared to the non-S models is that the newer S models removed the 3.5 mm headset jack.  Something about the supply chain shortage prevented Dell from incorporating those, so they created the S models that do not have that jack in order to continue manufacturing docking stations.  If you need that jack and can find a non-S model, then that would be best.  If you need that jack but can't find a non-S model right now, then you can always buy simple USB to headset audio adapters.  If you don't care about the headset jack at all, then you can go with an S or non-S model because they are otherwise identical.

@jphughan 

I sell my dock with xps 15 '' to a friend of mine.

for 17 '' I take a new one.
which one do you recommend to take?

the dock must be compatible with my 9710's on / off button

@jphughan 

ok, then I take the xps 17 '' model 9710 otherwise I have to wait too many months.

one last piece of advice from you.
which dockstation do you recommend to take together with 9710?

A thousand thanks

@aleangiulli  Yes, that should work fine. Enjoy!

@jphughan thank you so much for all your advice