Last reply by 07-09-2022 Unsolved
Start a Discussion
2 Bronze
2 Bronze

XPS 17 9720 no programs activate after laptop arrived

XPS 17 9720

Hello all,

Need help finding resolution with my issues, below is the order if problems.

1. ordered computer, arrived next day

2. tried activating Office 2021, first had to get dell to remove 365 and install the correct one

3. Microsoft activate will not work, even with my email/acct logged in.  Microsoft has said there is a known issue with activating Office.

4. Purchased McAfee LiveSafe and Foxit as well and those two apps also will not activate. Foxit v11 is what i purchase but can only download version 12 from their site.  the digital locker and downloads pages on dell is no help either


I am struggling to even get complaints filed!  I am ready to throw this thing out the window.

Replies (0)
Latest Solutions
Top Contributor