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XPS-9550 swollen battery. How do I replace?

I have the Dell XPS 9550 15" and my battery is swollen and need to be replaced ASAP - but I cant seem to find the part on Dell.com? what should I do?

 

  • I suppose I need to know the exact part # or model number of the current battery. How do I find this out with opening up my laptop?
  • Do I need to know any other specs. in order to order the right replacement part?
  • And can a non-tech easily replace the battery on my laptop,or is this over my head?
  • Will I need special tools to do this??

 

Thanks in advance - Ashe

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Re: No response received

problem sorted

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Re: No response received

I am having the same problem. Can I reach out to you?

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