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mirz
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XPS 9570 wifi connected but no internet

I have dual boot xps 9570 and I have a wifi issue on both os (win 10 + ubuntu). I'm always connected to the network but from time to time the internet just dissappears and I can't open any site. The only thing I can do in such case is to disconnect and connect again manually. And this is happening only on this particular laptop. Any ideas how it can be fixed?

 

Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)

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Moderator
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Re: XPS 9570 wifi connected but no internet

Thank you for your message.

 

Do you get any error message when the connection drops?

 

Have you tried connecting to a different network?

 

What is the status of the wireless driver in device manager when the connection drops?

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.

 

How to locate the service tag

 

 

Dell-SreejithR
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mirz
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Re: XPS 9570 wifi connected but no internet

Do you get any error message when the connection drops?
I haven't noticed any error.
Have you tried connecting to a different network?
Yes, the issue persists.
What is the status of the wireless driver in device manager when the connection drops?
Actualy I couldn't reproduce it today on windows. I will let to know as soon as possible.
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