Highlighted
Bob Weaver
1 Copper

XPS > HDMI > Dell 2408 WFP Monitor Connections Problems

I'm trying to connect my XPS 15 running windows 10 via HDMI to a Dell 2408 WFP monitor. The monitor is not being recognized or detected by the computer when I try to set it up in the control panel and the monitor just quickly goes into power save mode. I've tested the monitor and hdmi cable to ensure they are both working with my apple tv and it worked immediately with no problems so I know the monitor and cable are good. I also tested the computer and hdmi cable with my television and it worked fine so I know the hdmi jack on the computer is working okay. I updated all of the drivers on the computer, reset the computer and monitor, but still not working. I just can't get the XPS to even recognize this dell monitor which is weird as they are both dell products. If anyone has any suggestions for how to make this work I would really appreciate it as I would hate to have to replace a monitor that works fine with other technology just not with the computer that I need it on. 

Thanks!

0 Kudos
4 Replies
Bob Weaver
1 Copper

Re: XPS > HDMI > Dell 2408 WFP Monitor Connections Problems

Crazy, I just tried the 2408 monitor with my wife's new HP computer and it works just fine. Can't understand why this Dell product works with every other brand except my Dell laptop. 

0 Kudos
Moderator
Moderator

No response received

We tried reaching you on a private message but did not receive a response. Please feel free to write back whenever you are available.


DELL-Cares
Social Media Support
#IWork4Dell
0 Kudos
RuskinF
2 Bronze

Re: XPS > HDMI > Dell 2408 WFP Monitor Connections Problems

Have you tried tweaking the devices settings in the hardware and sound settings of the control panel?

That way you can try to get the monitor to be recognized by the laptop.

0 Kudos
eb_comix
1 Copper

Re: No response received

why do mods private message here?

seems to me this defeats the purpose of a FORUM and that is  also creepy!

anyways 

does your dell monitor have the same ratio as your screen?

 

0 Kudos