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November 16th, 2018 04:00

XPS13 Bluetooth not connecting to any device

My XPS13 has stopped Connecting with Bluetooth devices. In the device list, I can see my earphones and it even shows up as 'Paired'. But when I click 'Connect', nothing happens. Help. This is torture

9.4K Posts

November 16th, 2018 06:00

Hi VinylGT,

 

Thanks for posting.  Apologies that your system is not performing as expected. 

 

Bluetooth issues are sometimes complex, so here are a couple of articles you may find helpful:

 

Bluetooth Troubleshooting and Usage Guide

How to Connect Bluetooth in Windows 10

If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

 

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call -http://dell.to/1vnT6CQ

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