The intel graphics command center shows it not HDCP compatible.
and I cannot stream 4k hdr content in Netflix.
I'm owning an XPS 9700 and having the same problem, the maxmimum resolution I can stream is FullHD.
Me too, and Dell never give an answer for this.
Bump same here.......but with laptop xps 9700 aswell saying the same thing
Same thing happened here XPS 13 9300. I think it's the intel driver causes the problem. Flagship laptop can't stream NETFLIX in 4k, what a shame dell & intel.
Just looking to bump this one again. Has anyone had any feedback with resolving this issue?
Same issue. And the agent just told me "the device just isn't HDCP compatible!" Excuse me!!! I paid 3200 for this you better replace it or something!
I have same issue on XPS 17 9710 in intel Graphics Center it says Laptop In-built display doesn't support HDCP.
Although it's FHD not 4k but still should support 1080p HDR
Thank you for contacting us.
To ensure the privacy of your information, we recommend removing your service tag from your tweets. Instead, please send us a direct message, and we will be happy to assist you in resolving your computer issue.
You can send us a direct message from your inbox account.
Find your Service Tag
If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".