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November 28th, 2019 17:00

Xps 1330

I’m getting an error message saying windows failed to start and I need to install the windows disc to fix the issue. I do not have any windows discs. Are there any options you can help with?  Thanks! 

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6.2K Posts

November 29th, 2019 03:00

Welcome to the Dell Community  @Rooster61de 

Use the Dell OS Recovery Tool to create a USB recovery drive that you can use to reinstall the version of Windows or Linux that came with your PC:

https://www.dell.com/support/home/us/en/19/Drivers/OSISO/recoverytool

First “Create” a folder on your desktop called "Dell OS"

"Extract" the file to that folder.

Then go to that folder and double click on "DellOSRecoveryTool"

It should then produce a desktop shortcut called "DellOSRecoveryTool"

Double click on that desktop shortcut to start the process to create the USB Recovery drive.

Best regards,

U2

22 Posts

November 29th, 2019 03:00

Which version of the Windows are you talking about? You might be able to download the iso online and burn to a disc if you have a second computer.

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