Tputra82
1 Copper

Xps15 9530 no activity

When power on, the keyboard lights is on. But there were complete silence from other components. i. e fans not working, hard drive not spinning, screen is black, No beep or vibration when on & off the power button Please advice
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1 Reply
JOcean
5 Rhenium

Re: Xps15 9530 no activity

The following page should help. Any beeps or flashing lights at all? You can try the reset procedure. Disconnect the battery and the adapter. Press and hold the power button for 30 seconds. Reconnect everything and try again.

https://www.dell.com/support/article/ca/en/cadhs1/sln287227/how-to-use-and-troubleshoot-the-xps-15-9...




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