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battery

My battery in brand new XPS 13 9365 is draining in just 2 and half hours. What's wrong?

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2 Replies

Re: battery

Check the BIOS version of your system, go to Dell Drivers site and download and Flash Bios.

Run Dell Support Assist to check for any hardware failure.
Let the battery drain completely, then charge it to 100% and check.
Battery back up also depends on the installed and back ground running apps.
The more CPU, Hard drive utilization the more battery it will consume.
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Highlighted

Re: battery

Check the BIOS version of your system, go to Dell Drivers site and download and Flash Bios.

Run Dell Support Assist to check for any hardware failure.
Let the battery drain completely, then charge it to 100% and check.
Battery back up also depends on the installed and back ground running apps.
The more CPU, Hard drive utilization the more battery it will consume.
0 Kudos