joshmcu
1 Copper

Re: SMTP server password requirement and testing email functionality

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I've found as a workaround you can leave username blank and just put random characters in the password field.

dynamox
6 Gallium

Re: SMTP server password requirement and testing email functionality

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and you are able to send emails through your SMTP server ?

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jedmonson
1 Copper

Re: SMTP server password requirement and testing email functionality

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Wow.....this actually works good catch!

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brettesinclair
3 Silver

Re: SMTP server password requirement and testing email functionality

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While it may allow you to save the config, it doesn't allow the notifications to be sent, as it will then try and auth to the SMTP server, which will fail.

If you change over to the CLI Terminal after setting it and then type in send-email-notification text="Test"

Unless you have set valid credentials, you won't get the notification.

For now, I'm using some valid credentials and they work fine. Don't have time to get the update installed.

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jedmonson
1 Copper

Re: SMTP server password requirement and testing email functionality

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I was able to set the username to blank and entered in 2 characters for the password, save the config and I am now receiving alerts from XIO.

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blubud
1 Nickel

Re: SMTP server password requirement and testing email functionality

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So I tried this and  send the test emails worked but yesterday we simulated a Storage controller failure and received no alerts. Is there an option I missing as to what type of alerts need to be emailed or something?

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Avi3
3 Silver

Re: SMTP server password requirement and testing email functionality

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I would recommend working with EMC Support to further identify the root cause. As long as you have followed the instructions to setup the email notifier properly, you should be getting these alerts in email.

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blubud
1 Nickel

Re: SMTP server password requirement and testing email functionality

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Thanks got it figured out.  I had to set up event handlers to use email notification.

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PGK1
1 Nickel

Re: SMTP server password requirement and testing email functionality

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can you please share how you setup event handlers to receive email notifications

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echolaughmk
3 Silver

Re: SMTP server password requirement and testing email functionality

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Avi - has this bug been fixed in the latest codes do you know? I can't find it in the release notes so even if we are setting up the handlers for our customers, are we still requiring the user/passwd combo until there is a fix in the future?

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