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Why XtremIO downloads are locked ?
Can someone explain why XMS/XMCLI downloads are locked on Support website and require filling out additional authorization form (that requires SO/PO info) ?
Thanks
brettesinclair
715 Posts
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July 11th, 2015 20:00
They're ok for me Dynamox. Are the products/serials registered against your site(s) ?
dynamox
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July 11th, 2015 21:00
i hope so, box was delivered last week. First XtremIO box at our site, don't see it in Install Base yet.
Kumar_A
727 Posts
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July 13th, 2015 09:00
Dynamox - you would have access to this content as soon as your system shows up in the Install Base (which confirms that you are an XtremIO customer).
You mentioned above that your XtremIO array is not in the Install Base yet - how did you figure that out? If needed, we can get it checked for you on our end to confirm it.