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2 Intern

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406 Posts

3135

June 18th, 2021 15:00

Aurora R10, OC'ing Memory BIOS vs ACC?

I need a little clarification on this. I have my BIOS set to optimized default so my HyperX Fury 16x2 @ 3200Mhz which I purchased from Amazon, defaulted in the BIOS at 2400Mhz. When i'm in Windows and launch ACC, I have OC'd the RAM to 3200Mhz and created a profile in Alienware Command Center. If I open taskmgr it says my memory is running @ 2400Mhz which is what I expected. Does the OC'd profile in ACC override those values?

6 Professor

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5.3K Posts

June 18th, 2021 15:00

The task manager is the current speed of your RAM, you are running at 2400.  

You can verify this by pulling up CPUz, selecting the memory tab, and it will show the current timings and speed. 

2 Intern

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406 Posts

June 18th, 2021 15:00

OK so when i'm in Alienware Command Center and click on the Fusion Tab. I have the drop down menu where I can select Ram 1 or Ram 2. Aren't those OC'ing profiles in ACC? I selected Ram 1 and saved it and the profile says the RAM would run @ 3200Mhz instead of 2400Mhz. Does that feature work in ACC?

I ask because with a prebuilt HP gaming rig they have something similar to ACC and you can OC the memory once you're in Windows if you installed 3rd party memory. I didn't because my Omen 30L came with 32GB of 3200Mhz memory.

9 Legend

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47K Posts

June 18th, 2021 16:00

OC isnt allowed if your ram is not XMP 2.0 certified OEM Ram. OC of Ram or CPU is not on demand and not allowed with non qualified parts. Voltage is never a setting because people over volt cpu to over clock and fry it then demand new ram and cpu when they kill it.  Even Intel / AMD have started backing away from allowing overclocking or over voltage.

Adding 4266 ram @ 1.35v - 1.5v even if XMP certified does not guarantee you can over volt and over clock with reckless abandon.

Bios updates will also not work.

Mixing speed, rank, voltage, CAS, Vendors is not supported.  Non Dell Validated ram is not supported.

DDR4 3200.png

 

 

 

 

 

 

 

 

 

 

 

 

Validated OEM memory =
Four slots
128GB maximum
6TCK6 32GB HyperX Fury XMP DDR4, 3400MHz, Unbuffered, 288 pin, Dual Rank, 1.25V, Non-ECC, Kingston X6TCK6-MIE, X6TCK6-HYA
VTW4H 32GB HyperX Fury XMP DDR4, 3200MHz, Unbuffered, 288 pin, Dual Rank, 1.25V, Non-ECC, Kingston XVTW4H-MIE
2YH1K 16GB HyperX Fury XMP DDR4, 3200MHz, Unbuffered, 288 pin, Single Rank, 1.25V, Non-ECC, Kingston X2YH1K-HYA, X2YH1K-MIE
W21KG 8GB HyperX Fury XMP DDR4, 3200MHz, Unbuffered, 288 pin, Single Rank, 1.25V, Non-ECC, Kingston XW21KG-HYD2, XW21KG-MIE, XW21KG-MIE2




XMP Memory Error.png

6 Professor

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7K Posts

June 18th, 2021 16:00

R10 bios manual: R10 bios setup 

The XMP settings are located under the Performance options menu.

2 Intern

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406 Posts

June 18th, 2021 16:00

Aftermarket HyperX Fury which I purchased from Amazon. My R10 was sold during a Dell sale with only 8GB of RAM and I did not have an option of adding more RAM to it.

6 Professor

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7K Posts

June 18th, 2021 16:00

- Is this the OEM HyperX, or aftermarket HyperX memory?

- If this aftermarket HyperX, it might it might not work as these machines have limited aftermarket memory support for some reason.

- It's also important not to mix memory kits, as in adding more memory to an existing memory configuration of a different brand/model #.

- Since you are wanting to run at the included XMP profile at 3,200 Mhz, I would not bother with AWCC and instead access the bios by pressing F2 as soon as you power up the PC and before the Alienware logo is displayed on your screen, and select the corresponding XMP profile from the menu.

- Since you did not specify which Alienware machine this is, I cannot provide a link to the bios setting manual, but they are mostly similar minus a few Intel/AMD specific settings.

6 Professor

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5.3K Posts

June 18th, 2021 16:00

You need to apply it and restart.  If the profile is not supported it will boot, flash amber on the power button, and restart again after several seconds.  You may also get an error message like unable to apply.

2 Intern

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406 Posts

June 18th, 2021 16:00

"

You need to apply it and restart.  If the profile is not supported it will boot, flash amber on the power button, and restart again after several seconds.  You may also get an error message like unable to apply."

So if I apply and restart (which ACC doesn't mention) does it change the BIOS settings or are the changes made each time I get to Windows and Command Center loads? That's what i'm still unclear about.

Edit: ACC is kind of weird how it's setup. I had to go to the ACC Home tab and that's where the OC'ing section gets loaded. I rebooted the R10 and the memory was now running at 3200Mhz. So I rebooted and it did automatically change profile. That answered my question regarding ACC OC'ing.

6 Professor

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5.3K Posts

June 18th, 2021 17:00

Yes, you need to restart because there is no way to change timings, frequency, without rebooting.  The changes to OC settings cannot take effect simply by moving buttons in the window app.

6 Professor

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5.3K Posts

June 18th, 2021 17:00

If you apply AWCC timings, restart, then apply XMP in BIOS it will override whatever AWCC settings were applied.  The most recent change controls.  Either way AWCC or BIOS, two ways of doing the same thing. But with more glitches in AWCC.

9 Legend

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47K Posts

June 18th, 2021 17:00

However Non OEM ram may have issues.

Only Validated Ram should be used and it should all be the same size , rank, voltage, CAS, vendor.

To be clear from a Dell warranty and policy perspective, a user should not expect non-tested/non-validated retail memory sticks to work without issues.

Also be wary of ram where the SPD serial numbers are the same for ALL SLOTS.  this indicates spd that was read from a valid stick then bulk written to invalid sticks aka (counterfeit Ram)  Just like GPU's the roms can be written with false data.

OEM BIOS and OEM tested/validated memory sticks

work without issues 

W21KG 8GB HyperX Fury XMP DDR4, 3200MHz, Unbuffered, 288 pin, Single Rank, 1.25V, Non-ECC, Kingston XW21KG-HYD2,

XW21KG-MIE, XW21KG-MIE2

XMP ERROR.png

OEM Validated Ram worksOEM Validated Ram works

2 Intern

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406 Posts

June 18th, 2021 17:00

I submitted my validation request to CPUz. Where do I find those Kingston memory information X2YH1K-HYA, X2YH1K-MIE in the CPUz app? When I initially contacted Dell support I gave them a link to the memory I purchased from Amazon and they said it fit their specs that there shouldn't be a problem.

9 Legend

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47K Posts

June 18th, 2021 20:00

CPU-Z lists the ram type and serial number for each ram slot on the SPD TAB.

Motherboard type on the motherboard tab.

If you get the same serial number for any slot vs any other then you likely have counterfeit ram.  SPD serial number for each stick should NOT BE the same number.

Click mouse on tabsClick mouse on tabs

 

 

2 Intern

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406 Posts

June 19th, 2021 05:00

Hi, I checked and they are different serial numbers.

2 Intern

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406 Posts

June 19th, 2021 18:00

CPUz Mobo.pngMain Stick 1.pngMain Stick 2.png

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