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December 13th, 2021 19:00
Aurora R7, won't turn on
This computer has given me no issues what so ever until today. A few months back I took down my computer and desk and until now it was unplugged just sitting on a shelf.
I attempted to hook it up this evening but got no response from the power button. I've tired another outlet, power cord, and the psu button has no effect.
Any suggestions on what I should try next?
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redxps630
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December 13th, 2021 19:00
see this discussion https://www.dell.com/community/Alienware-Desktops/Aurora-R7-won-t-power-on-test-power-button-working/td-p/7755566
specifically an Aw master suggested "Try pushing the psu test button and then power button both at the same time and seeing if it boots that way."
scate636
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December 13th, 2021 19:00
No luck. Doesn't do anything.
redxps630
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December 13th, 2021 20:00
Re: attempt to pin out the psu motherboard connector with a multimeter
do you mean you want to try jump start the pc by temporarily shorting the pw+/- pins of LED connector and bypassing the power button?
if you want to do this at your own risk:
Front panel power on the white 12 pin connector by user report: PWR BTN +5V / Gnd
R7: 1 2 3 4 5 6 7 8 9 10 11 12
disconnect the LED controller cable connector (carefully and gently, do not pull on skinny wires), use a flat blade screw driver to short pin 3-4 momentarily. This is effectively the same as pressing power button. In case there is a circuit break somewhere between power button and the switching on of Pin 3-4, doing this test will bypass the break.
scate636
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December 13th, 2021 20:00
I pulled cmos battery. Held power button for 5+ seconds, put everything back together but didn't do anything different
scate636
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December 13th, 2021 20:00
I dont think so. Anyone attempt to pin out the psu motherboard connector with a multimeter to see if the psu took a dump. Good or bad idea?
redxps630
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December 13th, 2021 20:00
do you have a spare working psu that has 2x 8 pin EPS to test the R7 motherboard?
redxps630
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December 13th, 2021 20:00
How to run self-test using the button on the PSU
scate636
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December 14th, 2021 18:00
Well when I got home this evening I started removing power cables free from components and hitting the test button after each component was disconnected. The green lead did not turn on when plugging the pc into the wall outlet or when pressing the test button after each disconnect.
Vanadiel
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December 14th, 2021 19:00
The BIST test on the PSU should make the LED green and I believe it also spins up the fans if I remember correctly.
Looks like a bad PSU, or a bad power cord. Is there actual power supplied to the PSU?
I have seen power bars fail before.
Vanadiel
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December 14th, 2021 19:00
I would contact @DELL-Cares to see what your options are.
scate636
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December 14th, 2021 19:00
I've tried with a different power cables as well as another outlet with no surge protector just in case. No fans or lights.
redxps630
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December 14th, 2021 23:00
This one may be an option to replace the R7 psu since based on tests sofar the stock psu seems bad.
EVGA 850 BQ 110-BQ-0850-V1 80+ BRONZE 850W Semi Modular
https://www.ebay.com/itm/303420589617?epid=2254416615&hash=item46a546c631%3Ag%3AayQAAOSwfL5c5OY%7E&L...