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2 Posts
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15342
August 28th, 2015 19:00
Unable to turn-on broadcom 802.11ac network adapter
Hi,
I have the Alienware 14 laptop.
For some reason I am unable to turn-on the wireless card. I tried pressing function+F2 with no success. I also tried to manually turn it on view Windows 7's adapter settings.
I checked the driver via device manager and it is up-to-date. I have version 6.30.95.31. It also states the device is working properly.
Could this be a registry issue?
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vincent12345
2 Posts
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August 31st, 2015 19:00
Thanks for the replies.
I somehow fixed it. I saw an unknown device and got the Hardware ID of it in the device manager. It was the free fall sensor. I manually installed the driver and then I was able to turn-on the Wi-Fi. I'm not sure if this was the correct solution but it worked by luck.
Alienware - Rodrigo
7 Technologist
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4.4K Posts
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August 31st, 2015 08:00
Hi,
So I assume you have a red X on the network icon in the taskbar and its not finding any networks at all, is this correct? When you press the FN + F2 keys, do you get a message on the screen?
purple397
166 Posts
0
August 31st, 2015 09:00
I use Windows 8.1 Pro and have found on several occasions that Windows has --- Well Windows can not be constantly polling some software switches to find out what they should be or are.
I have had problems going from a wired connection, to a another place with wireless, and it not turning on the WiFi (that is not the keyboard, but through the mouse and icon on the bottom of the bar., I do not use the keyboard WiFi buttons at all)
I have found that one must change the switch one way. Reboot. Turn the device on through the mouse, and the airplane connection setting. then reboot again to get to see what it should be seeing. A bit annoying, but less annoying than the computer using up all kinds of cycles constantly doing polling of devices and settings.