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m15 R7, issue with no POST, any help is appreciated
So I've had my Alienware m15 R7 laptop for about a year and a half now. I was playing a game and my computer crashed, and then when I tried to boot it back up I experienced the following issue:
- Fans kicked on for 1 second and the keyboard lit up, but the screen stayed black
- No response on any keyboard (f2 and f12 to do BIOS)
- Power light
- With AC cord plugged in, the color fades from blue to amber, with no discernable blinking
- With AC cord not plugged in, its a solid amber color with no discernable blinking
- Tried to do RTC reset by holding power button for 30-35 seconds, and I get two red blinking lights after about 30 seconds, and once I removed my finger from the power button it blinked red four times
- Hard reset/power drain did not help
Update: I let the battery run out overnight, and now when I turn on the laptop with the AC cord plugged in, the power button still fades blue to amber and back to blue. However now with the AC cord unplugged the power button flashes amber nonstop.
Any help on this would be appreciated. Thank you in advance!
Joe Burnley CIT
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June 3rd, 2024 14:08
Have the same issue although mine was after doing the latest bios update due to blue screens during windows setup from the USB 3.0 host controller.
Non of the pre/post bios/boot processes work (CTRL + ESC), holding D whilst powering up, reseating RAM etc, no output to monitor...
I thought this is due to power failure during the bios update but as there is no beep codes after removing the RAM completely, seems the BIOS update itself has bricked this.
Hope someone can help out with this!