Unsolved
1 Rookie
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2 Posts
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1326
November 10th, 2022 04:00
m15 R7, WD22TB4, power adapter warning
Alienware m15 R7
The problem:
I get the warning "You have attached a power adapter to a port that does not accept power". Can hit continue but it is annoying when working remote.
My setup:
- Alienware m15 R7
- Thunderbolt dock WD22TB4
- 240W adapter connected to laptop
- 180W adapter connected to dock
- Already updated the bios to latest and tried several thunderbolt-related and warning-related options.
Details
When I use only the 240W adapter on the thunderbolt dock, the laptop doesn't charge.
When I disconnect the power from the dock and use the 240W in the laptop, the dock doesn't work.
The setup above works, the BIOS shows '240W adapter' as attached. But I still get this warning.
It should be a valid setup, a Dell (Alienware) laptop, Dell dock and Dell adapter.
How do we fix this?
Appalachianspirit
1 Message
0
November 29th, 2022 15:00
Apparently this is just one of those annoying things we have to put up with every time we boot this machine up. It still will work with the dock but we will get this error every time....
Sacemva
1 Rookie
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1 Message
1
February 24th, 2023 06:00
I have the same setup and the same issue.
joeballar
1 Rookie
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1 Message
1
March 27th, 2023 18:00
I am considering buying a hp thunderbolt dock 230w for mine alienware. Just want to confirm, this dock works for you even with this warning?
Graafvaag
1 Rookie
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2 Posts
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March 27th, 2023 22:00
Absolutely no problemo, it works exactly as advertised. Apart from the have-to-manually-skip warning during boot.
DELL-Chris M
Community Manager
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56.9K Posts
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March 28th, 2023 09:00
It should be a valid setup, a Dell (Alienware) laptop, Dell dock and Dell adapter.
Alienware Laptops, no dock support