Unsolved
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7 Posts
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556
February 15th, 2023 04:00
How to remove old collectors from CloudIQ
Hello,
Is there a way to remove old OME collectors from my CloudIQ page?
I had an issue with my previous collector and i installed a new appliance to resolve the issue.
However, the old collectors are still registered to CloudIQ and i am getting connectivity errors.
Can i remove them myself or i need to contact Dell support?
Best Regards,
Stavros
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tkutil
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89 Posts
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December 4th, 2023 14:46
Did you ever get a resolution on this? Im in the same boat and cant find anything about re-initiating the connection to cloudiq from my new OME appliance.
ashleyharvey19
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10 Posts
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October 28th, 2025 19:45
I’ve had the same issue cleaning up outdated collectors in CloudIQ. The interface doesn’t make it obvious that unregistering the system through the SupportAssist settings is the right approach. Once I removed the collector from the associated gateway and refreshed the inventory, the old entries finally disappeared. Dell could really simplify this cleanup process.