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June 9th, 2025 06:47
AW2524HF, international warranty?
Alienware AW2524HF Gaming Monitor - 24.5-inch (1920x1080) 500Hz (Overclock) 0.5ms Display From Desert Cart Usa store to India. I have not yet purchased the monitor. Just wanted to confirm about the warranty for the monitor if I will get any support from your side or I would have to contact desert cart itself ?
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Chino de Oro
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June 9th, 2025 10:02
Then the answer is NO. Dell does not provide monitor repair service under warranty. They just replace the whole monitor. If the product is not available in your region (for replacement), there would be no warranty obligation taken.
Chino de Oro
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June 9th, 2025 09:18
Dell Sales agent may not respond to your question about third party seller posted on this forum.
For warranty support of certain monitor model, go to Dell website in your region/country and select filter for Alienware monitors. If you see the exact monitor being sold in your country, Dell would have the warranty support for that region.
Purchase the monitor directly from Dell to receive warranty support as stated. Otherwise, you must verify if the seller is an authorized dealer and properly register the service tag for warranty to you.
Xopio
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June 9th, 2025 09:57
The model is not sold in India. That's why I wanted to ask is there any way to get support on the imported model.