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Go to SolutionI Have Suddenly Been Abandoned By Dell Leasing
As a loyal Dell leasing customer of 28 years, I have deeply valued our long-term partnership and the reliability of your hardware and peripherals.
My business is currently looking to upgrade some of our equipment. However, during the inquiry process, customer support informed me—in a less-than-courteous manner—that sole proprietorships no longer qualify for Dell leasing agreements unless incorporated.
Having successfully maintained a leasing account with Dell as a sole proprietorship for nearly three decades, this sudden policy shift is disappointing. Because financing these necessary hardware upgrades is essential to my operations, this restriction leaves me only with a total shift to the Apple Macintosh ecosystem, since they have informed me that I will have no problem leasing through them.
I am just wondering if anyone else has faced this problem, and what did you shift to?
Again, I have enjoyed this partnership with Dell, but it looks like I will have to start a new adventure with Apple.
@ejn63 Thanks for the input. I am following up with Lenovo now and it does look promising. I really like the MacOS route but my company currently is running close to 10 PC's, all from Dell by the way. So the transition to MacOS carries with it a high amount of overhead which the ROI does not seem that promising.
So thanks for your great inout!!
ejn63
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Posted September 5th, 2026 11:00
It's not uncommon now -- many tech companies have shifted away from the "small clients" toward the AI companies. It's not just Dell -- just try buying drives, memory, etc. at this point. Companies with formerly large consumer-focused markets like Crucial have abandoned direct sales entirely.
Locate a local VAR that specializes in support for your type of organization. If you want to shift to Apple-centric software, that may also be an option, since Apple has always had a consumer rather than business focus. If you don't want to do that -- or can't run the software you need on MacOS -- there are other options in the Windows market, whether that's from a VAR selling Dell - or Lenovo or other systems. There are also custom builders that can provide standard hardware they assemble in house.
There are still plenty of options, even if Dell direct is not one of them.