Inquiry about accidental cover damage within warranty

Dear Dell Customer Support,

I am writing to formally express my dissatisfaction with the handling of my warranty claim. I purchased a Dell laptop, which is still within its one year warranty period in Yangon, Myanmar. Unfortunately, an accidental spill caused battery damage, and when I reached out for support, I was informed that my warranty does not cover the issue and that no replacement would be provided. I understand that accidental damage may is not covered under standard warranties. However, I believe that Dell should offer a solution, such as a repair or a replacement option under an extended service program. I would appreciate it if you could review my case again and provide a resolution.

Here are my laptop details:

• DELL Inspiron 3530 Platinum Silver(Intel Core i3-1305U,8GB,PCIe M 2 SSD 512GB, Win 11, 15.6 FHD)  (1 Year Parts & Service)
• Purchase Date: [9/6/2024]

Please advise me on the next steps I can take to resolve this issue. I hope for a fair resolution, considering my loyalty to Dell as a customer. Looking forward to your prompt response.

Best regards, Dr. Thu Thu Zan, Yangon, Myanmar