I just received an email from UPS telling me that my package has been lost and that they can't find it. They say that they will contact the shipper to see what they want to do. This is the worst experience I have had. It made it from China to Alaska to Louisville KY then just disappeared. I want a new one sent ! This is ridiculous. What am I supposed to do? Does Dell send another one or make me wait a month or longer for them to figure this out? I should get my money back until they find it or send me another one.