CEicher

updated

12 years ago

C

CEicher

1 Rookie

15 Posts

0

5933

November 14th, 2014 01:00

Data Domain Management Center

Hi all

I'm using DDMC 1.2.0.2-455853 and have a Problem adding DD Restorers to it. When i try to add one i always get the error:

Cannot receive historical data due to a network issue from system DD001 to DD Management Center

Any1 has some clues what could be the Problem. Systems are in same IP Subnet

kind Regards

  • lwolfs

    13 Posts

    3449

    0

    Posted November 18th, 2014 05:00

    Hello,

    You could try the following:

    • Check if port 3009 is open between DDMC and DD
    • Check host certificates ( especially when hostnames or IP's were changed)
    • DNS should be in place
  • CEicher

    1 Rookie

    15 Posts

    3449

    0

    Posted November 18th, 2014 06:00

    Thanks for the Tips, but no time to check now.

  • ignesingram

    1 Rookie

    59 Posts

    3449

    1

    Posted November 25th, 2014 03:00

    If DNS is not enabled you should try to add host entries on both the DD and DDMC.

  • CEicher

    1 Rookie

    15 Posts

    3449

    0

    Posted November 25th, 2014 04:00

    Hi all

    Thank you for your suggestions. The Problem is fixed. There was a typo in DNS. Next Time i'll do it myself

  • Mzol

    2 Posts

    3449

    0

    Posted March 26th, 2015 10:00

    Hi all.

    Please help me, where i can get DD Management Center serial number?

  • jfol3

    1 Message

    3449

    1

    Posted April 24th, 2015 10:00

    You can request the serial number from your account manager