5 Posts

943

June 11th, 2021 01:00

OME 3.6 After Update Event Processing Service does not work

Hello,

after updating from OME 3.5.0 (Build 60) to OME 3.6.0 (Build 41) no SNMP traps are received.When calling the SNMP Listener ("Application Settings" / "Incoming Alerts") there is the following error message.

MDCN_0-1623398109989.png

It is noticeable that on the TUI under "Display Current Appliance Status" it can be seen that the status of "Event Processing Status" constantly changes back and forth from "active" to "activating".

It gives the following error message when booting the server:   "Failed to start Create Volatile Files and Directories. See `systemctl status systemd-tmpfiles-setup.services'for details."

A snapshot of the VM is no longer available, as I only noticed the error after deleting the snapshot.
Is the error known, is there a way to repair the installation?

Moderator

 • 

4K Posts

June 14th, 2021 01:00

Hello,

enginnering team is working on a fix for 3.6.1 version that will be release soon.

Thanks

Marco

Moderator

 • 

4K Posts

June 11th, 2021 07:00

Hello,

I see other issue like after an upgrade to OME 3.6. The issue is under investigation, I will let you know once our developer team give me an update on it.

Thanks

Marco

5 Posts

June 14th, 2021 01:00

Hello,

This is good news.
I will install the fix as soon as possible and give feedback.

5 Posts

June 28th, 2021 05:00

Hello Marco,

I have installed the update version 3.6.1 (build 6) today.
The above mentioned errors have been fixed with the update.

Many thanks to the engineering team for providing the update so quickly.

Moderator

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4K Posts

June 28th, 2021 06:00

Thanks for your feedback!

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