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November 7th, 2019 06:00

Unclear e-mail notifications

Hello, 

Just implemented OpenManage Enterprise and I'm wondering if I can get some help with the e-mail notifications? The information provided is not helpful. I went from IT Assistant, old, to this and the notifications on IT Assistant would provide specifics as to what the warning/error was. In the example below, the warning turned out to be write policy being changed to write through.



Severity Warning
Device Sent from 
Device IP  
Category Health Status of a Managed Device
Sub-category Health Status of Managed device
Message ID CDEV6129
Message Alert
Recommended Action Instrumentation didn't provide any recommended action for this event.

 

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November 7th, 2019 11:00

AL204,

 

I have seen this error with a few different things, from a dimm to the raid. 

When you installed OpenManage Enterprise did you completely uninstall IT Assistant first?

Also is the server up to date on BIOS, iDrac, and the raid controller?

Let me know what you see.

3 Posts

February 7th, 2020 07:00

Hello, 

I don't understand this question: When you installed OpenManage Enterprise did you completely uninstall IT Assistant first?

Is there software I have to install on the server itself? I had setup the OpenManage  Enterprise appliance via VMWare. I then added the server via iDRAC. Then I uninstalled server administrator from the server. 

Thanks.

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