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October 9th, 2024 01:40
Why are Message ID: RAC1287 alerts flagged as critical
Is there a way to reclassify SNMP alert type RAC1287 as being a warning rather than a critical alert?
Dell OME will send critical alerts to our PagerDuty system and trigger a series of SLAs and support processes, creating hassles and workload. This alert does not seem to be critical. It could be considered a warning, especially if the overwriting of the LC logs is very common in our environment.
The description is of this type:
| Message | Event occurred for Device Name: hostname, Device IP Address: 172.xx.xx.xx, Service Tag: XYZ123X, UTC Time: 2024-01-01 02:19:33.112, Severity: Warning, Message ID: RAC1287, Message ID: RAC1287, Device Display Name: N/A, The Lifecycle Log storage space in the Archived category is 70% utilized. Older Lifecycle Log data will be automatically deleted when the Archived storage space is full (100%)., Device Status: 4, Device FQDD: , System Service Tag: XYZ123X, System Name: hostname, Chassis Service Tag: XYZ76Y, Chassis Name: Main System Chassis, RAC FQDN: hostname.subdomain.domain.com |
| Recommended Action | Export the Lifecycle log data to either a Network share Location (NFS, CIFS, HTTP or HTTPS) or a local system. By using the iDRAC Graphical User Interface (GUI), click Maintenance > Lifecycle Log > Export. For information about storage space limitations and purging in Archived mode, see the iDRAC Users Guide available on the support site. |
Thanks
No Events found!
DELL-Marco B
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October 9th, 2024 21:50
Hello,
some info about alert policies
Configuring OpenManage Enterprise | Monitoring Dell EMC Integrated System for Microsoft Azure Stack Hub with System Center Operations Manager | Dell Technologies Info Hub
Here to disable alert policy
Dell EMC OpenManage Enterprise Version 3.4 User's Guide | Dell US
DELL-Marco B
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October 9th, 2024 11:47
Hello,
unfortunately it is not possible to change the severity of an event.
Anyway which Poweredge model is it?
Did you check if there are some iDRAC firmware update?
Thanks
Nicholas4LMI
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October 9th, 2024 13:06
I have two types of DELL PE models in my fleet:
DELL PE R740
DELL PE 6420
Is there a way to at least disable alerting in the DELL OpenManage Enterprise Alert policies? These are the options:
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Under iDRAC, I have:
They each have their own subcategories.