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SergejM

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8 years ago

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SergejM

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November 6th, 2018 01:00

SA Enterprise Problem with OME

Hi, i can't bring the SA Enterprise and my OME together. I receive always an error, that the connector can't be setup. I saw that OME shows me the SA Version 1.2.1. Installed was the last one. So i uninstall all SA Components, but OME still show an installed Version 1.2.1 Any ideas how i can remove it and get the Connector working? Tnx Sergej
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    Daniel My

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    6205 Posts

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    Posted November 6th, 2018 09:00

    Hello

    There are uninstall instructions on the Support Assist Enterprise support page. You can also find a compatibility matrix and other useful documentation. I suggest that you review the documentation to make sure the versions of OMEssentials and SupportAssist Enterprise are compatible.

    http://www.dell.com/SupportAssistEnterpriseManuals

    Thanks

  • S

    SergejM

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    Posted November 6th, 2018 22:00

    Hi,

     

    my Problem is, that there is no SupportAssist installation on the Server anymore. But OME shows it with an old Version. Couldn't find anything related in the documenations

     

    Br

    Sergej

  • S

    SergejM

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    Posted November 12th, 2018 05:00

    We're not the smallest customer with more then 200 Servers and SC Systems.

    It would be great if someone can support on this case

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