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April 17th, 2026 20:35
Keyboard working but caps lock light wont come on or Num lock wont turn off
Hi
I have recently recieved a new work laptop, the keyboad is working correctly but the caps lock light wont come on or the num lock light wont turn off. I have updated all the drivers and completed a hardware test everything has passed.
I have also tried using the FN button but it makes no difference. Any help would be great , thanks
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DELL-ChrisM2
Community Manager
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April 18th, 2026 12:50
Click the blue "Get Help Now" on the right to start a private live chat session. Share with them the private Service Tag, issues, this thread link, and all of your troubleshooting. This will in turn generate a unique Technical Support case for your unique Service Tag.
Before our users out here can assist, reply back stating the specific Laptop model.
Tesla1856
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April 19th, 2026 03:57
IIRC, when those types of keys (and their indicator light) are built-into other keys ... you double-tap that key (or hold down for 1-2 seconds) to activate that function.