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207
November 24th, 2025 19:14
Unable to Login to Dell Learning platform
Have tried logging in but to no avail.
https://learning.dell.com/content/emc/en-us/Index_Offline.html?error=Nash-ID-Missing
Tried to raise a ticket through Dell Learning Support but got this error after I tried to login.
No value found for SAML_SUBJECT when building the assertion from name/value pairs: {SAML_AUTHN_CTX=pwd, SAML_NAME_FORMAT=urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified}
Does anyone know how to solve this?
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Origin3k
6 Operator
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2.4K Posts
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12.3K Points
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November 25th, 2025 00:08
Did a couple of eLearning on the weekend and there was no problem when loggin into the partner portal first and than jump into the learning platform.
student4215
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November 25th, 2025 17:29
@Origin3k Hi, unfortunately it still does not work.
student4215
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November 25th, 2025 17:30
Is anyone able to help because I require access to some courses for educational purposes as part of my school's program
Alan Tan WL
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December 2nd, 2025 02:00
Hello @student4215 ,
I recommend submitting more details to Dell Learning Support using the URL below. Just fill out the form under the “Submit a Case” option.
Errors Answers | Dell Learning
quintinmorrow
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May 20th, 2026 10:44
The SAML error usually points to an account setup issue on the identity provider side rather than anything the user can fix themselves. Logging into the partner portal first before jumping to the learning platform sometimes resolves it, but if that's not working either, the "Submit a Case" form is honestly your best bet — Dell Learning Support needs to sort out the attribute mapping on their end.