wcandres

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wcandres

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August 29th, 2026 19:46

USB troubles after Windows 11 update

After installing the latest Windows 11 update (KB120998; Build 26200.9278) my Logitech joystick and Tonor microphone are not working.  Neither shows up as an installed device.  After "uninstalling" the update, all is well again.  Does anyone know if Dell might be coming our with new USG drivers?   Has anyone else had this problem?  Any help will be appreciated.

  • wcandres

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    Posted August 31st, 2026 14:46

    @ejn63​ I noticed two "optional updates" on my system.  One from intel and one from Dell.  There was no description for either, so I just installed both (hoping for the best).  Then I reinstalled the Windows 11 update that had caused problems, and everything is back to normal; the joystick and microphone are both working fine.

  • ejn63

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    Posted August 30th, 2026 10:59

    It sounds more like the drivers for those devices need updating -- check with the manufacturers.

     

    What model Inspiron desktop system is this?

     

    (edited)

  • wcandres

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    Posted August 30th, 2026 13:32

    @ejn63​ It's an Inspiron 3030.

  • ejn63

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    Posted August 30th, 2026 14:49

    @wcandres​ 

     

    Uninstall any driver software for both devices, reboot the system and apply the update for Windows with the devices disconnected.  Once the system has fully rebooted, plug in the devices one at a time to see if they're detected.  If they are detected, but a driver doesn't automatically load, load the drivers for each device.

     

     

    Is Good Troubleshooting