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June 13th, 2024 21:16

Bluescreens on startup and hibernation doesn't work

Dell G15 5525

Dell G15 5525

I don't know what happened, but after updating my bios my laptop (Dell G15 5525 Ryzen Edition) started to bluescreen when starting up. It will loop restarting and bluescreening again for a while, but after about 5 minutes, it's working fine again. Hibernation also does not seem to work as putting my laptop on hibernate just puts it to sleep instead.

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16.9K Posts

June 14th, 2024 06:28

For assistance from our forum members you will need to post what the bluescreen error that you are getting on the computer.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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