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December 12th, 2024 01:19

DELL Inspiron 13 5310 Black Screen

Laptop has had heavy use by highschool student. Battery went flat in class.

After charging, laptop had black screen with the caps lock on?

plugged into a set of external DELL monitors and computer works perfectly on those monitors, nothing on laptop screen.

updated drivers and tried updating windows, a few reset options but screen is still blank.

question - is it worth fixing the screen or should I buy a new laptop given it's a 2021 model?

thanks for your time

cheers 

2 Intern

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386 Posts

December 12th, 2024 12:05

Hi

Unlikely to help, but they are

Lo-Cost/No-Cost options.

To restart your graphics drivers, press Win+Ctrl+Shift+B on your keyboard.

Windows key + Shift + Left arrow key Move active window to monitor on the left.
Windows key + Shift + Right arrow key Move active window to monitor on the right.

https://www.howtogeek.com/351164/secret-windows-hotkey-restarts-your-graphics-card-drivers/

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Does accessing the BIOS display any text?

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